Returns & Exchanges

At Canva Home, we want you to love your living space. If you are not completely satisfied with your purchase, you may return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the home decor items you wish to return.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.

3

Attach the Label

Download and print your prepaid shipping label from the portal and affix it clearly to the outside of your return box.

4

Drop Off and Refund

Hand your package to the designated carrier; once we receive and inspect the items, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing